Refund policy
At MOVAMART, we want you to have a satisfactory shopping experience.
If your product arrives damaged, defective, incorrect, or significantly different from the product description, please contact us within 48 hours of delivery with your order details and clear photos or videos of the issue.
After reviewing the request, we may offer a replacement, return, or refund where applicable.
Products must be returned in their original condition and packaging when a return is approved. Certain products may not be eligible for return due to their nature.
Refunds, when approved, will be processed through the applicable payment method within a reasonable processing period.
For return or refund assistance, please contact our customer support team.