Shipping policy
Thank you for shopping with Mova Mart. We are committed to delivering your order safely and on time. Please read our shipping policy below for complete information about order processing, shipping, and delivery.
Order Processing
All orders are processed within 7days after payment confirmation.
Business Days: All days
Orders placed on holidays or during high-demand periods may require additional processing time.
Shipping Methods
We work with trusted courier partners to ensure reliable delivery. Available shipping methods may include:
- Standard Shipping
- Express Shipping
- Cash on Delivery (COD)
Shipping options may vary depending on your delivery location.
Delivery Time
Estimated delivery times are as follows:
- Standard Shipping: 7days
- Express Shipping: 2–5 Business Days
Delivery times are estimates and may vary depending on your location, weather conditions, public holidays, or courier service delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
- Free Shipping: Above ₹999
- Standard Shipping Fee: ₹35
- Express Shipping Fee: ₹70
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking number and tracking link. You can use this information to monitor the status of your shipment.
Delivery Delays
While we strive to deliver every order on time, unexpected delays may occur due to weather, courier issues, festivals, natural disasters, or other unforeseen circumstances.
If your order is significantly delayed, please contact us at movamart1@gmail.com and we will assist you as quickly as possible.
International Shipping
[International shipping is currently not available.]
OR
[We ship internationally to selected countries. Delivery times, shipping charges, customs duties, and taxes may vary depending on the destination.]
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate before placing your order. Mova Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: movamart1@gmail.com